Privacy Policy

Effective Date: 31 July 2026
Website: kendigi.co.ke

Kendigi Media respects your privacy and is committed to protecting the personal information you share with us through this website, our contact forms, consultation requests, email communication, project engagements, training enquiries and other official channels.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your personal data.

By using this website or engaging Kendigi Media, you agree to the practices described in this Privacy Policy.

1. About Kendigi Media

Kendigi Media is a geospatial intelligence and digital solutions company in Kenya. We provide GIS mapping, spatial analysis, GeoAI, WebGIS and geoportal development, remote sensing, data dashboards, digital platforms, GIS training, capacity building and related consulting services.

For the purposes of this Privacy Policy, “Kendigi Media,” “we,” “us” or “our” refers to the company operating this website.

2. Information We May Collect

We may collect personal information when you interact with our website, contact us, request a consultation, submit a project enquiry, register for training, request a proposal or communicate with us.

The information we may collect includes:

• Full name
• Organisation or company name
• Job title or role
• Email address
• Phone number
• Location or address where relevant
• Project details or enquiry information
• Training registration details
• Communication records
• Files, documents or datasets you voluntarily share with us
• Website usage data such as browser type, device type, pages visited and general analytics information

Where a project involves GIS, WebGIS, spatial analysis, field data, dashboards or digital systems, we may also receive project-related data from clients. This may include spatial datasets, project locations, facility data, asset data, survey data, administrative boundaries, imagery, reports or other information required to deliver the agreed service.

3. How We Collect Information

We may collect information through:

• Website contact forms
• Email communication
• Phone calls or WhatsApp communication
• Consultation forms
• Training registration forms
• Project proposal discussions
• Client documents or datasets
• Website analytics tools
• Cookies and similar technologies
• Direct communication during project delivery

We only collect information that is relevant to the purpose for which it is provided.

4. How We Use Your Information

We may use the information we collect to:

• Respond to enquiries
• Provide quotations, proposals or consultations
• Deliver GIS, WebGIS, GeoAI, remote sensing, dashboard, training or digital services
• Communicate about projects, meetings, timelines and deliverables
• Prepare reports, maps, dashboards, systems or training materials
• Manage client relationships
• Improve our website, services and user experience
• Send relevant updates where you have requested them or where it is appropriate to an existing client relationship
• Maintain records for administrative, legal, accounting and business purposes
• Protect the security and integrity of our website, systems and services

We do not sell your personal data.

5. Legal Basis for Processing Personal Data

We process personal information where there is a lawful and legitimate reason to do so. This may include:

• Your consent
• Performance of a contract or service agreement
• Responding to your enquiry or request
• Compliance with legal or regulatory obligations
• Legitimate business interests, such as improving services, managing client relationships and protecting our systems
• Protecting the rights, safety and interests of Kendigi Media, our clients or other users

Where consent is required, you may withdraw it by contacting us through the official contact details provided on this website.

6. GIS, Spatial and Project Data

Some Kendigi Media services involve geospatial data, maps, field data, dashboards, imagery or client datasets.

Where clients provide project data, they are responsible for ensuring that they have the right to collect, use and share that data with Kendigi Media for the agreed project purpose.

We use project data only for the purpose of delivering the agreed service, unless otherwise agreed in writing. This may include data cleaning, spatial analysis, mapping, database structuring, dashboard development, WebGIS development, report preparation or training support.

Where project data contains personal data or sensitive information, we encourage clients to inform us before sharing it so that appropriate safeguards can be discussed.

7. Cookies and Website Analytics

This website may use cookies or similar technologies to improve functionality, analyse website performance and understand how visitors interact with our pages.

Cookies may help us understand information such as pages visited, time spent on the website, device type, browser type and general traffic patterns.

You can control or disable cookies through your browser settings. However, disabling cookies may affect how some parts of the website function.

8. Sharing of Information

We may share information only where necessary and appropriate, including with:

• Staff, consultants or authorised service providers involved in delivering a project
• Hosting providers, email providers, analytics tools or other technical service providers
• Professional advisers where required
• Government, regulatory or legal authorities where required by law
• Third-party platforms or tools required for project delivery, subject to the agreed project scope

We do not sell, rent or trade personal information to third parties.

Where third-party tools or platforms are used, their own privacy policies and terms may also apply.

9. Data Security

We take reasonable technical and organisational measures to protect personal data and project information from unauthorised access, loss, misuse, alteration or disclosure.

These measures may include access controls, secure communication practices, limited data access, password protection, backups and responsible handling of client information.

However, no website, email system, server or digital platform can be guaranteed to be completely secure. Users and clients should also take reasonable steps to protect their devices, accounts and access credentials.

10. Data Retention

We keep personal information and project data only for as long as necessary for the purpose for which it was collected, including service delivery, record keeping, legal, accounting, administrative or business requirements.

Project files, datasets, reports and communication records may be retained for a reasonable period after project completion for support, reference, compliance or continuity purposes.

Where information is no longer needed, we may delete, archive or anonymise it where appropriate.

11. Your Data Protection Rights

Subject to applicable law, you may have the right to:

• Request access to personal data we hold about you
• Request correction of inaccurate or incomplete personal data
• Request deletion of personal data where applicable
• Object to certain processing activities
• Request restriction of processing where applicable
• Withdraw consent where processing is based on consent
• Request information about how your personal data is used
• Raise a complaint with the appropriate data protection authority

To exercise your rights, please contact us using the official contact details provided on this website.

We may need to verify your identity before processing certain requests.

12. International Data Transfers

Some tools, software, hosting services, email platforms, analytics platforms or cloud-based systems used for website operation or project delivery may process or store data outside Kenya.

Where such transfers are necessary, we take reasonable steps to ensure that data is handled responsibly and with appropriate safeguards, subject to the nature of the service and applicable legal requirements.

13. Children’s Privacy

This website and our services are intended for organisations, professionals and adults seeking GIS, geospatial intelligence, digital solutions or training services.

We do not knowingly collect personal information from children without appropriate consent or lawful basis. If you believe a child has provided personal information through this website, please contact us so that we can review and take appropriate action.

14. Marketing Communication

We may occasionally send updates, service information, event information, training opportunities or relevant content to people who have contacted us, worked with us or opted in to receive communication.

You may request to stop receiving marketing communication at any time by contacting us or using the unsubscribe option where provided.

15. Links to Other Websites

This website may contain links to third-party websites, platforms or resources. Kendigi Media is not responsible for the privacy practices, content, security or terms of those external websites.

We encourage users to read the privacy policies of any third-party websites they visit.

16. Updates to This Privacy Policy

Kendigi Media may update this Privacy Policy from time to time to reflect changes in our services, website, technology, legal requirements or business operations.

When changes are made, the updated Privacy Policy will be posted on this page with a revised effective date.

Continued use of this website after updates means you accept the revised Privacy Policy.

17. Contact Information

For questions about this Privacy Policy or to exercise your data protection rights, please contact Kendigi Media through the official contact details provided on this website.

Kendigi Media
Nairobi, Kenya
Email: info@kendigi.co.ke
Phone: +254-737 416 397
Website: kendigi.co.ke