Terms and Conditions

Effective Date: 31 July 2026
Website: kendigi.co.ke

Welcome to Kendigi Media. These Terms and Conditions govern your access to and use of this website, our digital platforms, our services, and any engagement with Kendigi Media through this website, email, phone, consultation forms, project proposals, training enquiries or other official communication channels.

By using this website or engaging Kendigi Media for services, you agree to these Terms and Conditions. If you do not agree with any part of these terms, please do not use this website or proceed with our services.

1. About Kendigi Media

Kendigi Media is a geospatial intelligence and digital solutions company in Kenya. We provide services such as GIS mapping, spatial data analysis, GeoAI solutions, remote sensing, WebGIS and geoportal development, data dashboards, digital platforms, GIS training, capacity building and related consulting services.

The information provided on this website is intended to help users understand our services, expertise, projects and areas of work.

2. Use of This Website

You may use this website for lawful purposes only. You agree not to use this website in a way that may damage, disable, overload, interfere with or compromise the website, its security, its users or its functionality.

You must not attempt to gain unauthorised access to the website, its server, databases, forms, files, systems or any connected infrastructure.

You also agree not to copy, scrape, reproduce, modify or distribute website content without written permission from Kendigi Media.

3. Website Information

We make reasonable efforts to ensure that the information on this website is accurate, current and useful. However, website content is provided for general information and should not be treated as a final technical, legal, financial or professional recommendation unless issued formally through an approved proposal, report, agreement or consultancy document.

Kendigi Media may update, remove or change website content at any time without prior notice.

4. Services

Kendigi Media may provide services including, but not limited to:

• GIS mapping and spatial analysis
• Geospatial intelligence consulting
• WebGIS and geoportal development
• Remote sensing and earth observation analysis
• GeoAI and location intelligence solutions
• Data dashboards and visualisation
• Land information systems
• Spatial planning support
• Digital platform development
• GIS training and capacity building
• Research, monitoring and evaluation support
• Digital transformation advisory

The exact scope, timeline, deliverables, costs and responsibilities for each project will be defined in a written quotation, proposal, contract, service agreement, invoice or approved project brief.

5. Quotations and Proposals

Any quotation or proposal issued by Kendigi Media is valid only for the period stated in the document. If no validity period is stated, the quotation or proposal may be reviewed or revised before acceptance.

A project is considered confirmed only after the client has accepted the proposal, paid the required deposit where applicable, and provided the necessary project information, approvals or access required to begin the work.

Kendigi Media reserves the right to revise a quotation if the project scope changes, additional features are requested, new technical requirements are introduced, or the original information provided by the client was incomplete or inaccurate.

6. Payments

Payment terms will be stated in the relevant quotation, invoice, proposal or agreement. Unless otherwise agreed in writing, work may require a deposit before commencement.

Delayed payments may affect project timelines, delivery dates, access to deliverables, support or continuation of work.

Kendigi Media may pause, suspend or withhold project deliverables if payments are overdue or if agreed payment terms are not honoured.

7. Client Responsibilities

Clients are responsible for providing accurate information, timely feedback, required approvals, content, data, images, documents, access credentials, branding materials and any other resources required for project delivery.

Where a project involves GIS data, mapping, dashboards, WebGIS platforms or data analysis, the client is responsible for confirming that they have the right to use, share or process the data provided to Kendigi Media.

Delays in providing required materials, feedback or approvals may affect the project timeline.

8. Project Timelines and Delivery

Project timelines are estimated based on the agreed scope of work, availability of required resources, timely communication and client approvals.

While Kendigi Media makes every reasonable effort to meet agreed deadlines, timelines may change due to delayed feedback, additional requirements, third-party service delays, technical issues, hosting issues, data availability, system integrations or circumstances beyond our reasonable control.

9. Revisions and Scope Changes

The number of revisions included in a project will be stated in the relevant quotation, proposal or agreement.

Requests outside the agreed scope may attract additional charges. These may include new features, additional pages, extra dashboards, major design changes, additional data processing, extra training sessions, new integrations or changes made after approval.

10. Third-Party Tools and Services

Some projects may rely on third-party tools, software, plugins, hosting providers, APIs, mapping libraries, analytics platforms, payment systems, cloud services or external data sources.

Kendigi Media is not responsible for failures, downtime, pricing changes, policy changes, limitations, security incidents or service interruptions caused by third-party providers.

Where third-party licences, subscriptions or hosting fees are required, the client may be responsible for paying those costs unless otherwise agreed in writing.

11. Data and Confidentiality

Kendigi Media may receive client data, project data, spatial datasets, business information, login details, documents or other confidential information during service delivery.

We will take reasonable steps to protect confidential information and use it only for the purpose of delivering the agreed service.

Clients should not send highly sensitive, restricted or confidential information unless it is necessary for the project and appropriate safeguards have been discussed.

Where personal data is involved, both parties should handle such data responsibly and in line with applicable data protection requirements.

12. Intellectual Property

Unless otherwise agreed in writing, website content, designs, graphics, reports, strategies, documentation, code, templates, concepts, training materials and other materials created by Kendigi Media remain the intellectual property of Kendigi Media until full payment has been made.

After full payment, the client receives rights to use the final approved deliverables for the agreed purpose.

Kendigi Media may retain the right to reuse general knowledge, frameworks, non-confidential methods, code structures, templates, technical approaches and experience gained during a project, provided this does not disclose confidential client information.

13. Portfolio and Project References

Unless the client requests confidentiality in writing, Kendigi Media may mention completed projects in its portfolio, website, proposals, case studies, social media, presentations or marketing materials.

For sensitive projects, government projects, donor-funded projects, security-related projects or projects involving confidential data, public attribution will only be used where appropriate and approved.

14. Training and Capacity Building

For training services, clients are responsible for ensuring that participants attend scheduled sessions, have the required devices, software access, internet connectivity and any prerequisite knowledge communicated before the training.

Training materials provided by Kendigi Media are for the use of registered participants or the client organisation only. They may not be reproduced, resold, redistributed or used for commercial training without written permission.

15. Limitation of Liability

Kendigi Media will make reasonable efforts to provide professional, reliable and high-quality services. However, we do not guarantee that this website, digital systems, third-party tools or online platforms will always be uninterrupted, error-free or completely secure.

To the fullest extent permitted by law, Kendigi Media will not be liable for indirect, incidental, special or consequential losses, including loss of profits, data loss, business interruption, reputational loss or losses caused by third-party systems, hosting providers, client errors or unauthorised access beyond our reasonable control.

16. No Guarantee of Specific Results

Kendigi Media may provide strategic advice, technical solutions, GIS platforms, dashboards, SEO support, training or digital systems intended to improve decision-making, visibility, efficiency or performance.

However, we do not guarantee specific business outcomes, search engine rankings, traffic growth, funding approval, regulatory approval, project adoption rates, sales, revenue or public response unless such guarantees are expressly stated in a signed agreement.

17. Links to Other Websites

This website may contain links to third-party websites or platforms. These links are provided for convenience or reference only.

Kendigi Media is not responsible for the content, privacy practices, terms, security or accuracy of third-party websites.

18. Website Availability and Security

We aim to keep this website accessible and secure. However, we do not guarantee uninterrupted access. The website may be unavailable from time to time due to maintenance, hosting issues, updates, technical problems, security checks or circumstances beyond our control.

Users are responsible for ensuring that their devices, browsers and internet connections are secure when accessing this website.

19. Changes to These Terms

Kendigi Media may update these Terms and Conditions from time to time. Any changes will be posted on this page with an updated effective date.

Continued use of this website after changes have been posted means you accept the updated Terms and Conditions.

20. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of Kenya.

Any disputes arising from the use of this website or engagement with Kendigi Media shall first be addressed through good-faith discussion. If the matter cannot be resolved amicably, it may be referred to the appropriate courts or dispute resolution mechanisms in Kenya.

21. Contact Information

For questions about these Terms and Conditions, please contact Kendigi Media through the official contact details provided on this website.

Kendigi Media
Nairobi, Kenya
Email: info@kendigi.co.ke
Phone: +254-737 416 397
Website: kendigi.co.ke